- refund policy
- commissions & Licensing
all stickers & stationery downloads are for personal use only!
all stickers & stationery downloads are for personal use only! we do not offer any commercial licensing rights for any of our printable stickers or stationery products at this time. All artwork used and product files are the intellectual property of moon babe inkery co.
Files included with purchase are solely for the use of the original purchaser listed at checkout. you may not share, transfer or distribute any purchased files either digitally or physically in original or modified state with any 3rd party person for any reason.
Our custom avatars & commission designs do not include any licensing rights with purchase. however, you can purchase a license upgrade at checkout or separately at a later time for a specific commission design to gain commercial licensing rights for branding and/or production of products for resale.
we offer 2 types of licenses to choose from: Branding licensing rights and Production licensing rights. you must notify use of which artwork you are buying licensing for (order number or by selecting license add-on for product at checkout) + buy a license for each artwork design you'd like to use commercially.
we do not require any credit be given to moon babe inkery co. for commercially licensed assets.
for more information on our licenses & permitted use of licensed assets please see "commissions + Licensing" tab
digital product refund policy
all digital product sales are final. we do not offer refunds on any digital download products.
however, it's very important to use that you are happy with your purchase + shopping experience with us. If you are truly unhappy with your purchase please contact me as soon as possible and I will be more than happy to help resolve your concerns as best as possible.
custom artwork design purchases
commercial use licenses
we offer two types of commercial licensing for Custom commission art purchases only, commercial licenses do not extend to any of our printable stickers or stationery products. Each license offer specific permissions for how your purchased asset can be used commercially.
COMMERCIAL BRANDING LICENSE
this license is perfect if you're looking to use your custom art purchase in the branding of your business, blog, website, and/or social media platforms as a logo, avatar, web design asset, or in designs for marketing materials + promotional gear that is not for resale.
a branding license allows you to use your artwork in any + all of the above mentioned ways to make a cohesive brand presence. theres No credit required and you can use your artwork in as many branding elements as you would like (i.e. logo, website, digital ads, business card, marketing flyers, promotional merchandise, etc.) however, you cannot use artwork under this license as an element in any designs used for resale. This is solely to use in non-retail elements of your business/brand.
to use a custom art purchase in product designs made for resale you will need to purchase a 'commercial production license'
COMMERCIAL production license
this license grants the rights to use your custom art purchase for designing products / merchandise made for resale. we offer multiple options of licensing levels to fit the amount of production rights you are looking for. Rather you're a small business still growing or a well oiled machine looking to mass produce products, you can choose the license the fits your needs + budget. Each license permits no credit required commercial use of 1 custom art asset* + production rights for a specified quantity of sales.
for small businesses still growing their audience our 'basic license' is a no credit license that permits up to 250 sales total for any/all product designs using the licensed artwork. You may produce as many products/listing utilizing licensed art but collectively cannot exceed 250 sales.
our standard license is a no credit license that permits up to 500 sales total for any/all product designs using the licensed artwork. You may produce as many products/listing utilizing licensed art but collectively cannot exceed 500 sales.
for businesses with a large audience + high volume production/orders, our premium license is a no credit license for rights of 1 art design purchase that permits up to 1000 sales total for any/all product designs using the licensed artwork. You may produce as many products/listing utilizing licensed art but collectively cannot exceed 1000 sales.
you must purchase a license for each individual art asset that you would like to use commercially or you can purchase an all 'inclusive production licence' that permits the use of up to 20 art assets with premium production rights.
-all inclusive license
if you're looking to license multiple art assets for commercial use in the designing/production of retail productions we suggest purchasing 'all inclusive license' to save money on license fees. our 'all inclusive license' permits the commercial use of up to 20 art assets + permits up to 1000 collective sales for each art asset (thats 20,000 sales!). You may produce as many products/listing utilizing each licensed art design but collectively cannot exceed 1000 sales per art asset.
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
This helps us understand what are customers are looking for and how we can improve our shopping experience in the future.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
how we use your personal information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here.
We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here You can also opt-out of Google Analytics here
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.